Delete in the app
The fastest route if you can still sign in
In the Mutual Match app, go to:
- Profile
- Settings
- Account & Privacy
- Delete Account
The in-app flow asks for your current password and a final confirmation before permanently deleting the account and associated application data.
Can't access the app?
Request account deletion by email
You can request deletion without reinstalling or opening the app. Email [email protected], preferably from the email address associated with your Mutual Match account.
Request account deletionIf ownership needs to be verified, support may ask for reasonable account-verification information. Never send us your password or one-time codes.
What gets deleted
Deleting your account removes associated account data such as:
- your authentication account
- teacher profile information
- transfer requests and preferences
- stored contact details
- connections and related account records
- notifications and other account-linked application data
Data that may be retained temporarily
Safety or moderation reports may be retained in anonymized form for up to 90 days. When anonymized, user identifiers, report source identifiers, and free-text details are removed. Limited non-identifying structured information, such as report reason or type and timestamps, may remain temporarily.
After the retention period, the anonymized report is eligible for deletion according to Mutual Match's retention process.
External copies
Content you previously exported or shared outside Mutual Match—such as transfer cards, screenshots, downloaded images, or messages sent through another service—cannot be recalled by deleting your Mutual Match account.